1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.
Why We Need Your Information and How I Use It:
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure:
Information about my customers is important to our business. I share your personal information for very limited reasons and in limited circumstances, as follows:
-Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Transfers of Personal Information Outside the EU:
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
-Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
-Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, We, AgJc, are the data controller of your personal information. If you have any questions or concerns, you may contact us at firstname.lastname@example.org. Alternately, you may mail us at:
33 rue de la Chaussée d'Antin
We ship worldwide by STANDARD TRACKED mail which is a NON registered letter that provides tracking number but signature is not required so, when the status of the sent package is changed to "Delivered", it is no longer my responsibility. Also packages cannot be claimed and It does NOT include insurance for lost packages.
Upgrade to REGISTERED STANDARD and EXPRESS services are available at check out and highly recommended. Both provides tracking number and insurance for lost packages. Please note that signature is required so packages can be claimed.
Orders over 70€ will be automatically shipped by REGISTERED STANDARD letter. Please note that signature is required.
Please, Find tracking information and order details from your purchase history or shipping notification sent to your email address.
In case your order is not with you by the end of the deadline set for delivery visit your nearest post service as soon as possible and contact us after your postal claim has been placed, we will be pleased to help you trough the post service claim here in France.
In case you choose a registered service, please don't sign for or accept delivery of any packages that are visibly damaged without first inspecting their contents!
GOLD PLATED & SHINY SILVER : we recommend you take a few cups of warm water and mix a few drops of mild dishwashing detergent into it. Soak the jewelry in the soapy water and let it dry in open air then use a soft microfiber cloth to finish.
BRUSHED SILVER: the usual method of cleaning with a polishing cloth is not recommended, as it can eventually wear the texture away. To remove tarnish, scrub it gently with a toothbrush dipped in a little baking soda and water, rinse, and blot dry with a soft towel or cloth.
OXIDIZED SILVER: We recommend you do not clean your jewelry with abrasives to protect black color as much as possible.
Remember protect all jewelry as much as possible from scratches, sharp blows, chemicals, extreme temperatures, humidity and sunlight.
Frequent cleaning is recommended to maintain its true beauty. Salt water, chlorine in swimming pools, soap, perfumes, personal products and perspiration contributes to tarnish jewelry and loose gold plated.
The Silver's dark appearance is due to an oxidation process which is protected with an special wax but even with this treatment over time this finish shows the light and shadows of a patina. If you want to renew the dark appearance please contact us to have a simple trick to do oxidation at home.
YES, all of our jewelry is made by silver or silver gold plated which are nickel free materials.
If you are interested in retailing our products please contact us at email@example.com
While the most precise way to find your ring size is to have a jeweler do it, you can easily do it online. Please visit findmyringsize.com for more details.
May 7, 2019
My new earrings are lovely! Perfect size for everyday use.
Jan 2, 2019
Jan 3, 2018
Simply beautiful and greatly done! Congrats and thanks for your assistance with the order! F
Dec 9, 2017
I love this earrings, I use them all the time, modern look and fun. Received many complements.
Sep 26, 2017
very cool earrings. nicely packaged. thank you!